Awesome car buying experience! My wife found the Pilot we purchased online. I talked to Sam a bunch on the phone and he was very helpful with answering all the questions we had. We made the drive from north of Springfield, MO and it was well worth it. We dealt with Marc when we arrived and he was very knowledgeable on the Honda we looked at. They agreed on a very fair price and we were very happy with their service. We would definitely consider buying another vehicle here!
I was shopping for a car online and found some nice cars at H and B. When I got to the lot, it was exactly what was shown online. Great cars, fair prices, excellent customer service! I am so happy to have found H and B, bought the car, no hassles, Marc took care of everything! I will definitely be back, this is what car buying should be. Great experience with a great end result, I love my car!
There is a decent selection of vehicles to choose from. The salesmen are eager to help you into a vehicle, and are willing to do what is needed to get you on the road.
Lane was AMMAAZZZIINNGGGG. He really took his time and helped me get the loan and warranty I needed for my vehicle. He was very patient and he wasn't pushy. He even fixed the front two tires for me. The buying process was extremely easy and I left with the monthly payment I wanted. He took his time and breaking down my contract and explained to me what I was buying. I really appreciate him, thanks to him, my girls and I have a safe reliable car to drive.
Great selection of well conditioned, preowned cars. CarFax available for every vehicle which the helpful, friendly associates will go over with you. Absolutely no pressure to buy. We talked to two different associates who were both knowledgeable about the make and model of each of the preowned vehicles we looked at. Not only did they inform us of the positive attributes of the cars, but they also pointed out the blemishes on the pre used cars we looked at so there would be no surprises. There is no question, if we are ever in the market for another vehicle, this is the first place we will stop.
Have not bought a car there yet but great customer service.
I did leave a not so good review of my experience but was contacted by one of the salesmen and he explained things and answered all my questions so I am updating my review. If you have car buying questions or want a history on the car your looking to buy....
CONTACT THEM. THEY WILL GIVE IT TO YOU STRAIGHT!
Very happy with the owner of this dealership and their service. My wife and I bought a used Honda Pilot and there was service question that the owner responded to quickly, professionally, and went above and beyond the call of duty. Very satisfied. We will recommend and use again for our next car purchase.
I cannot praise H&B enough for their professionalism, kindness, and effort toward helping us into an awesome vehicle. We drove down from Springfield MO and I am so glad we did. We test drove a couple vehicles and decided to purchase one. Omid and his family put on a cartoon for our kids while my wife and I test drove the van. We came back to find that they had brought out all kinds of toys for our kids to play with. They gave them snacks and made them feel super comfortable. The van we ended up purchasing had a couple issues come up pretty quickly. I knew that we had signed an "as is" document and did not really expect H&B to do anything about it because, well, that is just the risk you take when buying a used vehicle. I mentioned the issue briefly to Omid and he was extremely empathetic and advised to just let him know what he needed to do to make it right. His main concern was that we were happy with the transaction. That is not what I expected. He did get us taken care of. Thank you guys so much for making this potentially stressful situation into a very pleasant one. Again, I am so glad we made the trip down to H&B. These guys are first class in every way.
We had a great buying experience with H&B. There was no pressure by the sales person and they made buying a non stressful experience. When the car we purchased had mechanical issues very shortly after purchase they went above and beyond to correct the issue despite having no legal obligation or warranty. Highly recommend them for your next auto purchase.
If you're searching for a phenomenal
customer service experience that lasts long after the sale then this is the place. It was the easiest, quickest, and most painless car buying experience that one could ask for. If you're in the market for a well kept pre-owned vehicle, you won't find a better place!
Easy to deal with. They have a good bunch of cars for good prices. They seem to specialize in the Honda and Toyota's and the luxury brands of those lines but they also have a couple of Volkswagens, Chevys, and Fords on the lot. They offer a complete Carfax and the cars they sell seem to be very well taken care of. I'd recommend them to anyone looking for a Sedan or SUV in the 10k-15k range. You'll save a lot of money here compared to shopping the used section at a Dealership.
Very happy! They even stayed after hours to help me with all my questions! I felt very comfortable talking to them and if I need a car in the future will definitely buy again!
Just purchased a 2010 Mazda CX-9 used from these guys. We asked to drive the car they handed over the keys, no pressure and allowed us to check out the car.We decided to purchase that day, and were in and out in about and hour and some change. The car is in great shape, well taken care of.
Very happy with the owner of this dealership and their service. My wife and I bought a used Honda Pilot and there was service question that the owner responded to quickly, professionally, and went above and beyond the call of duty. Very satisfied. We will recommend and use again for our next car purchase.
Great experience with this place. The staff was very friendly and knowledgeable. I saved over $3000 on buying my Acura TL from them versus the dealership!
Very friendly made a great deal on the vehicle I was searching for!! They bent over backwards to make sure I was happy!!
Prompt contact. Car was exactly as described. Brought car home.
Excellent people to deal with, very friendly!!! Totally worth my drive of 2 hours!!!! Thanks guys!!!
Great experience. Great guys. Answered all my calls. Willing to work with me. No complaints.
One of the nicest people I have met. We bought two cars here and very happy with our vehicles.
Easy to deal with. They have a good bunch of cars for good prices. They seem to specialize in the Honda and Toyota's and the luxury brands of those lines but they also have a couple of Volkswagens, Chevys, and Fords on the lot. They offer a complete Carfax and the cars they sell seem to be very well taken care of. I'd recommend them to anyone looking for a Sedan or SUV in the 10k-15k range. You'll save a lot of money here compared to shopping the used section at a Dealership.
Great Customer service!!! Very easy to do business with!